We drive projects: Turnaround of retail loyalty app development to maintain competitive advantage.
In short
Client/Industry
Retail
Roles
IT project management, cloud architecture
Duration
8 months
Number of Xenium consultants
3
Xenium-Lead - Dr. Thomas Aschauer
Initial situation
A major retail group is working intensively to develop an innovative loyalty app.
The ambitious goal: to gain a clear competitive edge through a new digital customer experienceHowever, significant project delays threaten the planned launch and put the go-live at risk
Approach
Xenium takes over IT project management at short notice and implements a quick audit to establish project status rapidlyand precisely
We cooperate with the client to develop a turnaround plan and implement immediate measures
Special attention is given to ensuring timely technical implementation by establishing a dedicated task force for the cloud setup
Result
In 2023, one of Austria's largest app launches is executed seamlessly and on time. The app now has several million active users
For our client the project was a technical success, and a powerful signal of their capability to innovative and implement
Success factors:
The ability to ignore distractions and focus on essentials is critical for a successful turnaround.
The ability to ignore distractions and focus on essentials is critical for a successful turnaround.
