We drive projects: Turnaround of the development of a retail loyalty app to maintain competitive advantage.
In Short
Client/Industry
Retail
Roles
IT project management, cloud architecture
Duration
8 months
Number of Xenium Consultants
3
Xenium-Lead - Dr. Thomas Aschauer
The Initial Situation.
A major retail group was working intensively to develop an innovative loyalty app.
The ambitious goal: to gain a clear competitive edge through a new digital customer experienceHowever, significant delays during the project threatened the planned launch - putting the go-live at risk
The Approach.
Xenium took over IT project management at short notice and started with a quick audit to assess the current project situation quickly and precisely
Together with the client, we developed a turnaround plan and implemented immediate measures
Special attention was given to ensure a timely technical implementation by setting up a dedicated task force for the cloud setup
The Result.
One of Austria's largest app launches in 2023 was executed on time and seamlessly. The app now has several million active users
The project was not only a technical success for our client, but also a strong signal of innovative and implementation capability
The Success Factors:
Letting go of distractions and focusing on the essentials is critical for a successful turnaroud.
Letting go of distractions and focusing on the essentials is critical for a successful turnaroud.
